Sengupta JK (1996). “Theory of Systems Efficiency: Models and Applications-a Review.” Int J Syst Sci 27(3): 285-298.
Sengupta JK (1996). “Theory of Systems Efficiency: Models and Applications-a Review.” Int J Syst Sci 27(3): 285-298.
by Ali Emrouznejad & Rajiv Banker
William W Cooper
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Managing Service Productivity : Uses of Frontier Efficiency Methodologies and MCDM for Improving Service Performance, Springer
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Performance Measurement with Fuzzy DEA, Springer
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