Zenios CV, SA Zenios, K Agathocleous and AC Soteriou (1999). “Benchmarks of the Efficiency of Bank Branches.” Interfaces 29(3): 37-51.
Zenios CV, SA Zenios, K Agathocleous and AC Soteriou (1999). “Benchmarks of the Efficiency of Bank Branches.” Interfaces 29(3): 37-51.
by Ali Emrouznejad & Rajiv Banker
William W Cooper
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Performance Improvement Management Software – PIM-DEA software
Managing Service Productivity : Uses of Frontier Efficiency Methodologies and MCDM for Improving Service Performance, Springer
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