Smith P and D Mayston (1987). “Measuring Efficiency in the Public Sector.” Omega 15(3): 181-189.
Smith P and D Mayston (1987). “Measuring Efficiency in the Public Sector.” Omega 15(3): 181-189.
by Ali Emrouznejad & Rajiv Banker
William W Cooper
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Managing Service Productivity : Uses of Frontier Efficiency Methodologies and MCDM for Improving Service Performance, Springer
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Performance Measurement with Fuzzy DEA, Springer
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