Paradi JC, S Smith and C Schaffnit-Chatterjee (2002). “Knowledge Worker Performance Analysis Using DEA: An Application to Engineering Design Teams at Bell Canada.” IEEE Transactions on Engineering Management 49(2): 161-172.

Paradi JC, S Smith and C Schaffnit-Chatterjee (2002). “Knowledge Worker Performance Analysis Using DEA: An Application to Engineering Design Teams at Bell Canada.” IEEE Transactions on Engineering Management 49(2): 161-172.

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