Julia EB and BT William (2004). “Linking Dimensions of Service Quality to Organizational Outcomes.” Managing Service Quality 14(1): 75-89.
Julia EB and BT William (2004). “Linking Dimensions of Service Quality to Organizational Outcomes.” Managing Service Quality 14(1): 75-89.
DownloadMergoni, A. A. Emrouznejad, and K. De Witte (2025) Fifty years of Data Envelopment Analysis, European Journal of Operational Research, 326 (3): 389-412, https://doi.org/10.1016/j.ejor.2024.12.049.
DEA Workshop: Efficiency and Productivity Assessment in Higher Education and Public Services: DEA, Machine Learning, and AI, April 16-17, 2026, Aston University, UK
DEA Course (CLICK HERE)Dates:
Friday, June 12, 2026 – 10.00 to 17.30 (UK time)
Saturday, June 13, 2026 – 10.00 to 17.30 (UK time)
Presenters:
Professor Emmanuel Thanassoulis &
Professor Ali Emrouznejad
by Ali Emrouznejad & Rajiv Banker
William W Cooper
Order at Amazon – Download GAMS codes
Download
Download
Performance Improvement Management Software – PIM-DEA software
Managing Service Productivity : Uses of Frontier Efficiency Methodologies and MCDM for Improving Service Performance, Springer
Order at Amazon
Download | Recommend to Library
LinkedIn | Facebook | Twitter
DownloadPerformance Measurement with Fuzzy DEA, Springer
Order at Amazon
Order at Amazon
Strategic Performance Management &
Measurement Using DEA. IGI Global, USA.
Order at Amazon