Forker LB, D Mendez and JC Hershauer (1997). “Total Quality Management in the Supply Chain: What is its Impact on Performance?” Int J Production Research 35(6): 1681-1701.
Forker LB, D Mendez and JC Hershauer (1997). “Total Quality Management in the Supply Chain: What is its Impact on Performance?” Int J Production Research 35(6): 1681-1701.