Chang YL, T Sueyoshi and RS Sullivan (1996). “Ranking Dispatching Rules by Data Envelopment Analysis in a Job Shop Environment.” IIE Transactions (Institute of Industrial Engineers) 28(8): 631-642.
Chang YL, T Sueyoshi and RS Sullivan (1996). “Ranking Dispatching Rules by Data Envelopment Analysis in a Job Shop Environment.” IIE Transactions (Institute of Industrial Engineers) 28(8): 631-642.
by Ali Emrouznejad & Rajiv Banker
William W Cooper
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Managing Service Productivity : Uses of Frontier Efficiency Methodologies and MCDM for Improving Service Performance, Springer
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