Kao C, LH Chen, TY Wang, S Kuo and SD Horng (1995). “Productivity Improvement – Efficiency Approach vs. Effectiveness Approach.” Omega 2: 197-204.
Kao C, LH Chen, TY Wang, S Kuo and SD Horng (1995). “Productivity Improvement – Efficiency Approach vs. Effectiveness Approach.” Omega 2: 197-204.