Cook WD, LM Seiford and J Zhu (2004). “Models for Performance Benchmarking: Measuring the Effect of E-Business Activities on Banking Performance.” Omega 32(4): 313-322.

Cook WD, LM Seiford and J Zhu (2004). “Models for Performance Benchmarking: Measuring the Effect of E-Business Activities on Banking Performance.” Omega 32(4): 313-322.

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