Asmild M, JC Paradi, DN Reese and F Tam (2007). “Measuring Overall Efficiency and Effectiveness Using DEA.” EJOR 178(1): 305-321.
Asmild M, JC Paradi, DN Reese and F Tam (2007). “Measuring Overall Efficiency and Effectiveness Using DEA.” EJOR 178(1): 305-321.