Forker LB and D Mendez (1994). “Evaluating the Relationship between Total Quality Management and Quality Performance.? in Proceedings Decision Sciences Institute. 1994 Annual Meeting, Decision Sci. Inst. 3: 2124-2126.

Forker LB and D Mendez (1994). “Evaluating the Relationship between Total Quality Management and Quality Performance.? in Proceedings Decision Sciences Institute. 1994 Annual Meeting, Decision Sci. Inst. 3: 2124-2126.

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