Bradley MD and DM Baron (1993). “Measuring Performance in a Multiproduct Firm: An Application to the U.S. Postal Service.” Operations Research 41(3): 450-458.
Bradley MD and DM Baron (1993). “Measuring Performance in a Multiproduct Firm: An Application to the U.S. Postal Service.” Operations Research 41(3): 450-458.
by Ali Emrouznejad & Rajiv Banker
William W Cooper
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Managing Service Productivity : Uses of Frontier Efficiency Methodologies and MCDM for Improving Service Performance, Springer
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Performance Measurement with Fuzzy DEA, Springer
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