Bessent AM, E Bessent, CT Clark and J Elam (1985). “A Microcomputer-Based Productivity Support System for Increasing the Managerial Efficiency of Operating Units in ” in Jandriole S (eds.) Microcomputer Decision Support Systems: Design, Implementation and Evaluationqed Information: 219-230.
Bessent AM, E Bessent, CT Clark and J Elam (1985). “A Microcomputer-Based Productivity Support System for Increasing the Managerial Efficiency of Operating Units in ” in Jandriole S (eds.) Microcomputer Decision Support Systems: Design, Implementation and Evaluationqed Information: 219-230.
by Ali Emrouznejad & Rajiv Banker
William W Cooper
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Managing Service Productivity : Uses of Frontier Efficiency Methodologies and MCDM for Improving Service Performance, Springer
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