Banker RD, A Charnes, WW Cooper, J Swarts and DA Thomas (1989). “An Introduction to Data Envelopment Analysis with Some of its Models and Their Uses.” Research in Governmental and Non-Profit Accounting 5: 125-163.
Banker RD, A Charnes, WW Cooper, J Swarts and DA Thomas (1989). “An Introduction to Data Envelopment Analysis with Some of its Models and Their Uses.” Research in Governmental and Non-Profit Accounting 5: 125-163.
by Ali Emrouznejad & Rajiv Banker
William W Cooper
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Managing Service Productivity : Uses of Frontier Efficiency Methodologies and MCDM for Improving Service Performance, Springer
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