Novriza V, RC Morey and DD A. (1995). “Evaluating a Hotel Gms Performance: A Case Study in Benchmarking.” Cornell Hotel and Restaurant Administration Quarterly 36(5).
Novriza V, RC Morey and DD A. (1995). “Evaluating a Hotel Gms Performance: A Case Study in Benchmarking.” Cornell Hotel and Restaurant Administration Quarterly 36(5).