Brown R (2006). “Mismanagement or Mismeasurement? Pitfalls and Protocols for DEA Studies in the Financial Services Sector.” EJOR 174(2): 1100-1116.

Brown R (2006). “Mismanagement or Mismeasurement? Pitfalls and Protocols for DEA Studies in the Financial Services Sector.” EJOR 174(2): 1100-1116.

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