Berger AN, JH Leusner and JJ Mingo (1997). “The Efficiency of Bank Branches.” J Monetary Economics 40(1): 141-162.
Berger AN, JH Leusner and JJ Mingo (1997). “The Efficiency of Bank Branches.” J Monetary Economics 40(1): 141-162.
by Ali Emrouznejad & Rajiv Banker
William W Cooper
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Managing Service Productivity : Uses of Frontier Efficiency Methodologies and MCDM for Improving Service Performance, Springer
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Performance Measurement with Fuzzy DEA, Springer
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Strategic Performance Management &
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